Coaching and Mentoring (Harvard Business Essentials): How to Develop Top Talent and Achieve Stronger Performance 训练和指导如何发展优秀才能和更好表现(哈佛商业评论系列) fb2 pdf azw3 网盘 rtf 免费 下载 txt

Coaching and Mentoring offers managers comprehensive advice on how to help employees grow professionally and achieve their goals.

This volume covers the full spectrum of effective mentoring and the nuts and bolts of coaching.Managers will learn how to master special mentoring challenges, improve listening skills, and provide ongoing support to their employees.

Introduction

1 What Coaching Is All About

Its Place in Management

Benefits

Identifying Coaching Opportunities

A Four-Step Process

Summing Up

2 Preparing to Coach

Keep Your E/es, Ears, and Mind Open

Begin with Observation

Create and Test Your Hypothesis

Listen Carefully

Estimate the Probability of Improvement

Ask the Employee to Prepare

Summing Up

3 Discussion

Where Minds Meet

DiscussYour Observations

Be an Active Listener

Listen for the Emotions Behind the Words

Move Discussion to Causes

Summing Up

4 Active Coaching and Follow-Up

Getting Down to Business

Obtain Agreement on Goals

Create an Action Plan

Begin Coaching

Give and Receive Feedback

Adopt an Appropriate Approach

Mways Follow Up

Summing Up

5 Becoming a Better Coach

Beyond the Basics

Conserve Time and Energy

Create the Right Chmate

Avoid These Common Mistakes

Understand the Challenge of Team Coaching

Practice Makes Perfect

Summing Up

6 Executive Coaching

When Bosses Need Help

Why Executive Coaching?

Two Approaches to Executive Coaching

What to Look for in an Executive Coach

Summing Up

7 Mentoring and Management

Developing Human Assets

MentoringVersus Coaching

The Benefits and Costs of Mentoring

Who Should Have a Mentor?

Summing Up

8 The Right Match

Advice for Matchmakers

What Constitutes a Good Match?

……

9 Being an Effective Mentor

10 WOmen and Minorities

11 Beyond Traditional Mentoring

Appendix A

Appendix B

Notes

Glossary

For Further Reading

Index

About the Subject Adviser

About the Writer

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书籍介绍

Effective managers know that timely coaching can dramatically enhance their teams' performance. "Coaching and Mentoring" offers managers comprehensive advice on how to help employees grow professionally and achieve their goals. This volume covers the full spectrum of effective mentoring and the nuts and bolts of coaching. Managers will learn how to master special mentoring challenges, improve listening skills, and provide ongoing support to their employees.

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