Gemba Kaizen: A Commonsense, Low-Cost Approach to Management 低耗管理 fb2 pdf azw3 网盘 rtf 免费 下载 txt

In this sequel to his popular business/quality management book, Kaizen: The Key to Japan's Competitive Success (1986), Imai offers a step forward?continuous improvement (kaizen) applied to the concept of continuous improvement in the workplace (gemba). The book reflects a definite operations bias. Indeed, Imai advocates the removal of all those peripheral things (muda) that cloud the focus of an organization. Some of the principles, such as the need for good housekeeping, seem simplistic, but Imai is on solid ground, demonstrating the practicality of gemba kaizen with a number of abbreviated case studies. The one weakness is the lack of adequate recognition of precedent setters: F.W. Taylor's Principles of Scientific Management (1912) and the work of W.A. Shewhart, W.E. Deming, J. Juran, etc. All in all, essential for business collections.?Steven Silkunas, Southeastern Pennsylvania Transit Authority, Philadelphia

Copyright 1997 Reed Business Information, Inc.

Foreword

Preface

Acknowledgments

Glossary

CHAPTER ONE. AN INTRODUCTION TO KAIZEN

　Major Kaizen Concepts

　Major Kaizen Systems

CHAPTER TWO. GEMBA KAIZEN

　Gemba and Management

　The House of Gemba

　Standardization

　The Five S's of Good Housekeeping

　Muda Elimination

　The Golden Rules of Gemba Management　

　Application of the Golden Rules

CHAPTER THREE. HOW TO MANAGE QUALITY

　COST, AND DELIVERY IN GEMBA

　Quality: More Than Just a Result

　Quality Management in Gemba

　Cost Reduction in Gemba

　Delivery

　Quality Improvement and Cost Reduction Are Compatible

CHAPTER FOUR. STANDARDS

　Maintain and Improve Standards

　Operational Standards

　Key Features of Standards

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书籍介绍

When it comes to making your business more profitable and successful, don't look to re-engineering for answers. A better way is to apply the concept of kaizen, which mean making simple, common-sense improvements and refinements to critical business processes. The results being: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested. In this book, you discover how to maximize the results of kaizen by applying it to gemba - business processes involved in the manufacture of products and the rendering of services - the areas of your business where, as the author puts it, the "real action" takes place.