绩效管理词汇手册/PERFECT PHRASES 4 PERFORMANCE REVIEWS fb2 pdf azw3 网盘 rtf 免费 下载 txt

　　Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example:

"Sets priorities well"

"Misses important deadlines"

"Thorough, reliable, and accurate"

All managers and HR professionals will value the book for its:

Hundreds of ready-to-use phrases, organized by job skill and performance level

Tips for documenting performance issues and conducting face-to-face reviews

Easily adapted performance review templates covering five performance levels

With the wide-ranging assortment of de*ions available in this book, managers will be able to find the perfect terms to help them analyze and understand the work performance of each person they work with.

Preface

Part One．Background for Conducting Performance Reviews

How to Plan，Conduct,and Write a Performance Review

　Setting Performance Goals

　　Documenting CriticaI|ncidents and Significant Behaviors

　Common Performance Review Errors

　Legal Issues

　Conducting the Review

　Making the Session GO Smoothly

　How to TaIk About Salary

　Perfect Phrases for Performance Reviews

Part Tw0．Examples of Forms for Performance Reviews

Part Three．Perfect Phrases f0r Performance Appraisal

Topics Hsted Alphabeficauy

　Accuracy

　Administrative Skills

　Analytic Skills

　Appraisal and Evaluation Skills

　Attendance

　Attitude or Approach to Work

　Coaching

　Communication Skills，VerbaI

　Communication Skills，Written

　Computer Skills

　Conflict Management

　Cooperation

　Cost Cutting

　Creativity

　Customer Relations

　Data Entry

　Deadlines，Ability to Meet

　Decision Making

　Dedication to Job/Work

　Delegation

　Dependability

　Development of Subordinates

　Equal Opportunity/Diversity

　EthicaI Behavior

　Feedback，Receiving and Giving

　FinanciaI Management

　Flexibility

　……

Topics by Job Category

General Job Skills/Traits

Technical Skills

Productivity

Management/Leadership/Supervisory

Management Control

Communications/Interpersonal

Personal Qualities/Characteristics

Appendix A.Ten Mistakes Managers Make When Conducting Performance Appraisals

Appendix B.Seven Mistakes Employees Make During Performance Appraisals

Douglas Max is Managing Director,LR Communication Systems，Berkeley Heights，NJ．He iS responsible for alI marketing and sales，selection，trainin9，and supervision ofstaff of 15．His firm designs and conduct on—site seminars in writing and presentat

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书籍介绍

Hands-on help for quickly and persuasively writing company-mandated performance appraisals Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, provide directions for improvement, and more. For example: "Sets priorities well" "Misses important deadlines" "Thorough, reliable, and accurate" All managers and HR professionals will value the book for its: Hundreds of ready-to-use phrases, organized by job skill and performance level Tips for documenting performance issues and conducting face-to-face reviews Easily adapted performance review templates covering five performance levels With the wide-ranging assortment of descriptions available in this book, managers will be able to find the perfect terms to help them analyze and understand the work performance of each person they work with.